Warranty Information

The returns process and warranty information varies a lot between different manufacturers. To make this as simple as possible we have gathered all manufacturer warranty information for you on this page. If you need any further help or your manufacturer in questions is not on the list, please do get in touch with us direct.

  • Dead on Arrival

    Manufacturer's DOA period: 30 Days

    Contact: 3M Helpline

    Tel. No.: 0800 032 6367

    Notes: Please call 3M who will be happy to assist you further with RMA requests.

    Dead on Arrival

    Manufacturer's DOA period: 30 Days

    Please have ready all purchase information and serial numbers. Aurora deal with all issues after the 30 days of purchase.

    Contact: 01543 416876

    ***Please note TTW cannot deal with faulty item requests after our28 day RMA period, these must be passed through to Aurora, Please contact Aurora, they will be happy to deal with all your queries ***

    Dead on Arrival

    Manufacturer's DOA period: Lifetime Warranty

    Contact: Belkin Technical Support

    Tel. No.: 00800 223 55460

    Email: eurosupport@belkin.com

    Notes: Please contact Belkin, they will be happy to deal with all your queries.

    ***Please note TTW cannot deal with faulty item requests after OUR 30 day RMA period, these must be passed through to BELKIN***

    Dead on Arrival

    Manufacturer's DOA period: 15 working days from date of invoice to end user

    Contact: BenQ

    Tel. No.: 020 7216 0039

    Notes: Please call RMA Call centre at : 020 7216 0039

    Manufacturers Website : http://www.benq.co.uk/support/contactus/servicewarranty

    Notes : You'll need Proof Of Purchase, serial number and a description of the fault for BenQ to raise an RMA.

    ***Please note TTW cannot deal with faulty item requests after the 28 day returns period, these must be passed through to BENQ***

    Warranty Details / Support :-

    Warranty Period SEE WARRANTY NOTES

    Contact: Equinox Maintenance Limited

    Tel. No. 020 7216 0039

    Manufacturers Website http://www.benq.co.uk/support/contactus/servicewarranty

    Notes Please call RMA Call centre at : 020 7216 0039

    Notes : You'll need Proof Of Purchase, serial number and a description of the fault for BenQ to raise an RMA.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: TTW

    Tel. No.: 0203 0052 459 – Returns

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW customer services to raise a return.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW

    Tel. No. 0203 0052 459 – Returns

    Email c.services@thetechwarehouse.com

    Please be advised TTW is unable to raise any returns unless authorised by Bosch

    ***Please note TTW cannot deal with faulty item requests after the 28 day returns period, these must be passed through to BOSCH first and then either TTW or BOSCH will deal with the issue direct.***

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: TTW

    Tel. No.: 0203 0052 459 – Returns

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    You will need your model, serial number, date of purchase, and details of the fault. Please be aware that TTW cannot raise a return without first contacting Brother for an authorisation call reference.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: Brother Service Centre

    Tel. No. 08444 999 444

    Manufacturers Website http://www.brother.co.uk

    NotesPlease contact Brother, they will be happy to deal with all your warranty queries direct.

    ***Please note TTW cannot deal with faulty item requests after the 30 day returns period, these must be passed through to Brother***

    Dead on Arrival

    Manufacturer's DOA period: 28 days (Canon Consumer Imaging is 30 days)

    Contact: Canon

    Tel. No.: 0844 369 0100

    Notes: In the first instance, please contact Canon Helpdesk direct as they may be able to help rectify any issues. If you encounter any issues then please feel free to contact TTW Customer Services who will be happy to assist on 0203 0052 459.

    Please be aware that TTW CANNOT accept any goods for return without Canon's authorisation.

    T&C's apply - Please ask for full details.

    Canon Helpdesk UK – 0844 369 0100

    Canon Helpdesk Ireland – (00353) 18 90 20 0562

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Canon

    Tel. No. 0844 3690100

    Manufacturers Website http://www.canon.co.uk

    Notes All products are a minimum of 1 year – some are RTB and some are on-site

    Please contact Canon for further information.

    Canon Helpdesk UK – 0844 369 0100

    Canon Helpdesk Ireland – (00353) 18 90 20 0562

    Canon Cashback 0800 622 6770

    Dead on Arrival

    Manufacturer's DOA period: 14 days

    Contact: Canon

    Tel. No.: 0844 892 0844

    Notes: In the first instance, please contact Canon direct on 0844 892 0844.

    Please be aware that TTW CANNOT accept any goods for return without Canon's authorisation.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Canon

    Tel. No. 0844 892 0844

    Notes In the first instance, please contact Canon direct on 0844 892 0844.

    Please be aware that TTW CANNOT accept any goods for return without Canon's authorisation.

    Dead on Arrival

    Manufacturer's DOA period: None

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW

    Tel. No. 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Canon Lamps come with 90 day or 2000 hour standard warranty.

    Please contact Customer Services who will be happy to help.

    Dead on Arrival

    Contact: Canon Technical Support

    Tel. No.: 01869 331741

    Notes: Please contact Technical Support who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Tel. No. 01869 331741

    Manufacturers Website http://www.canon.co.uk

    Notes : Please contact Canon who will be happy to assist you further.

    Dead on Arrival

    Contact: Canon

    Tel. No.: 08705 143723

    Notes: Please contact Canon who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 36 Months

    Contact: Canon

    Tel. No. 08705 143723

    Notes Please contact Canon who will be happy to assist you.

    3 year RTB warranty.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Notes: Please see warranty

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Canon

    Tel. No. 0870 240 5134

    Notes : Please Contact Canon Large Format Service team who will be happy to help.

    0207 341 5529

    Dead on Arrival

    Manufacturer's DOA period: 30 Days

    Please have ready all purchase information and serial numbers. Dymo deal with all issues30 days after purchase.

    Please have to hand date of purchase, fault details and serial number(s) if applicable.

    ***Please note TTW cannot deal with faulty item requests after the 28 day returns period, these must be passed through to DYMO, Please contact DYMO, they will be happy to deal with all your queries ***

    Dead on Arrival

    Manufacturer's DOA period: 30 days from date of purchase

    Contact: Epson Technical Support

    Tel. No.: 0871 423 7766

    Notes: Please contact Epson they will be happy to deal with any queries you may have.

    TTW cannot raise a return without authorisation from Epson.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Epson Technical Support

    Tel. No. 0871 423 7766

    Manufacturers Website http://www.epson.co.uk

    Notes Please contact Epson, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Epson Technical Support

    Tel. No.: 0871 423 7766

    Notes: Please contact Epson they will be happy to deal with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Epson Technical Support

    Tel. No. 0871 423 7766

    Manufacturers Website http://www.epson.co.uk

    Notes Please contact Epson, they will be happy to deal with any warranty queries you may have. There is a 90 day warranty period on lamps.

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: Fellowes

    Tel. No.: 01302 836980

    Notes: Please contact Fellowes who will be happy to assist.

    Warranty Details / Support

    Warranty Period N/A – Varies on Product range

    Contact: Fellowes

    Tel. No. 01302 836980   01302 836 836

    Notes Please contact Fellowes who will be happy to assist.

    ***Please note TTW cannot deal with faulty item requests after the 28 day returns period, these must be passed through to Fellowes***

    Please have to hand date of purchase, fault details and serial number(s) if applicable.

    0844 209 8348   0845 658 6600

    Manufacturer's DOA period: 30 days

    Warranty Details / Support - Warranty Period N/A – 12 months for most products. See GBC Website for further details.

    Please have to hand date of purchase, fault details and serial number(s) if applicable.

    ***Please note TTW cannot deal with faulty item requests after the 30 day returns period, these must be passed through to GBC***

    0208 387 1426

    Manufacturer's DOA period: 30 days

    Warranty Details / Support - Warranty Period N/A – 12 months for most products

    Please have to hand date of purchase, fault details and serial number(s) if applicable.

    Please contact Grundig who will be happy to assist.

    Dead on Arrival

    Manufacturer's DOA period: 7 DAYS

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW customer Services who will be happy to help.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: TTW

    Tel. No. 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW customer Services who will be happy to help.

    Dead on Arrival

    Manufacturer's DOA period: 14 Days From End User

    Contact: Hannspree

    Tel. No.: 0871 855 2424

    Notes: Please contact Hannspree who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Repairtech

    Tel. No. 0871 855 2424

    Manufacturers Website http://www.hannspree.com

    Notes Please contact Repairtech who will be happy to help you.

    2 Year Collect/Repair/Return from Repairtech (Mainland UK). MONITORS is a 3 year Swap Out Warranty

    Dead on Arrival

    Manufacturer's DOA period: 3 months

    Contact: Honeywell

    Email: euroservice@honeywell.com

    Notes: Please contact Honeywell Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Honeywell

    Email : euroservice@honeywell.com

    Notes Please visit website http://www.honeywellaidc.com/Site.aspx/eu/en/support/product_repair/warranty_info/ to log warranty info.

    Warranty depends on product

    Scanners 1-5 years RTB

    PDA/Terminals - 1 year

    For full information check http://www.honeywellaidc.com/Warrantydocs/WarrantyMatrix_111511.pdf

    Dead on Arrival

    Manufacturer's DOA period: 3 months

    Contact: Honeywell

    Email: euroservice@honeywell.com

    Notes: Please contact Honeywell Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Honeywell

    Email: euroservice@honeywell.com

    Notes Please visit website http://www.honeywellaidc.com/Site.aspx/eu/en/support/product_repair/warranty_info/ to log warranty info.

    Warranty depends on product

    Scanners 1-5 years RTB

    PDA/Terminals - 1 year

    For full information check http://www.honeywellaidc.com/Warrantydocs/WarrantyMatrix_111511.pdf

    0845 6120040

    Manufacturer's DOA period: 28 days From End User

    Warranty Details / Support - Warranty Period N/A – 12- 24 months for most products

    Please have to hand date of purchase, fault details and serial number(s)

    ***Please note TTW cannot deal with faulty item requests after the 28 day returns period, these must be passed through to HSM***

    Dead on Arrival

    Manufacturer's DOA period: 30 Days

    Contact: iiyama Customer Services

    Tel. No.: 0844 846 0884

    Notes: Please contact iiyama Customer Services who will be happy to deal with all your queries.

    Website: http://www.iiyama.com/gb_en/support/customer-service/

    Please be aware that TTW cannot deal unless provided with authorisation from iiyama.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: iiyama Customer Services

    Tel. No. 0844 846 0884

    NotesPlease contact iiyama Customer Services who will be happy to deal with all your queries.

    Touch Screens – The warranty cover on LCD touchscreen products (T1X31SR series) is 3 years pick-up, repair and return. Please note this does not include the T2250MTS – this product has a 2 years onsite swap warranty.

    Monitors - On Site Exchange

    iiyama will collect & replace with an equal age product.

    http://www.iiyama.com/gb_en/support/customer-service/

    Dead on Arrival

    Manufacturer's DOA period: 28 Days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be happy to help you with any queries you may have.

    ***All accessories must be returned*** - Please contact us before you do for specific delivery address.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: JVC Dealer Support

    Tel. No. 0208 208 7544

    Fax No. 0208 208 7655

    Email : dealersupport@jvc.co.uk

    Manufacturers Website http://www.jvc.co.uk

    Notes Please contact JVC Dealer Support, they will be happy to deal with any warranty queries you may have.

    JVC will need to see a copy of the receipt to confirm it's under warranty. This can be faxed or emailed.

    ***Please note TTW cannot deal with faulty item requests after our 28 day RMA period, these must be passed through to JVC***

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services with details of the fault. Proof of Purchase may be required.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: Kodak Help Desk

    Tel. No. 0870 243 0270

    Fax No. 0131 458 6962

    Manufacturers Website http://www.kodak.co.uk

    Notes Please contact Kodak, they will be happy to deal with any warranty queries you may have.

    1 year warranty.

    Helpline for Customers is 0870 243 0270

    Helpline for Stores is 01206 785 000

    Call centres are open Mon-Fri from 9am to 5pm.

    Live Chat Tech support 24/7.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Kodak Scanner Helpdesk

    Tel. No.: 0845 7573175

    Notes: Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Kodak Scanner Helpdesk

    Tel. No. 0845 757 3175

    Manufacturers Website http://www.kodak.co.uk

    Notes Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Kodak Scanner Helpdesk

    Tel. No.: 0845 7573175

    Notes: Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Kodak Scanner Helpdesk

    Tel. No. 0845 757 3175

    Manufacturers Website http://www.kodak.co.uk

    Notes Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Kodak Scanner Helpdesk

    Tel. No.: 0845 7573175

    Notes: Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Kodak Scanner Helpdesk

    Tel. No. 0845 757 3175

    Manufacturers Website http://www.kodak.co.uk

    Notes Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    01895 878900

    Manufacturer's DOA period: N/A

    Warranty Period 12 Months

    Please have to hand date of purchase, fault details and serial number(s) if applicable.

    ***Please note TTW cannot deal with faulty item requests afterour 30 day RMA period, these must be passed through to LEITZ***

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Kodak Scanner Helpdesk

    Tel. No.: 0845 7573175

    Notes: Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Kodak Scanner Helpdesk

    Tel. No. 0845 757 3175

    Manufacturers Website http://www.kodak.co.uk

    Notes Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264.

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be able to help you will any queries you may have.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: Lexmark Helpdesk

    Tel. No. 02073 652496

    Manufacturers Website http://www.lexmark.co.uk

    Notes 1 year warranty. Please contact Lexmark, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: Lexmark Helpdesk

    Tel. No.: 08707 337100

    Notes: Please contact Lexmark to obtain a returns authorisation number, then contact TTW Customer Services on 0203 0052 459 or who will arrange for a replacement to be sent.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Lexmark Helpdesk

    Tel. No. 08707 337100

    Manufacturers Website http://www.lexmark.co.uk

    NotesPlease contact Lexmark, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 Days from end user

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    ***Please Note*** - In line with LGs Returns Policy All LG Screens will be tested upon receipt at our warehouse. If no fault is found the screen may be returned to you. Item must be returned in the original box with all accessories otherwise the return will be rejected. Please ask Customer Services for full Terms & Conditions.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: LG Electronics

    Tel. No. 0844 847 1406

    Manufacturers Website ukmonitor@lge.com

    Notes Please contact LG Electronics, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    ***Please Note*** - In line with LGs Returns Policy All LG Screens will be tested upon receipt at our testing centre. If no fault is found the screen may be returned to you. Item must be returned in the original box with all accessories otherwise the return will be rejected. Please ask Customer Services for full Terms & Conditions.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: LG Business Solutions Helpdesk

    Tel. No. UK: 0844 248 6655

    Notes Please contact the LG Business Solutions Helpdesk on the most appropriate number. They will be happy to assist you.

    Please note that TTW DO NOT have the authority to deal with your query. All queries must be directed to LG.

    Screens come with a 2 years warranty from date of install.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: LG Electronics

    Tel. No.: 0844 847 1402

    Email: ukspares@lge.com

    Notes: Please contact LG Electronics, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: LG Electronics

    Tel. No. 0844 847 1402

    Email ukspares@lge.com

    Notes Please contact LG Electronics, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 14 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will take the details and speak to the vendor on your behalf.

    Please note TTW CANNOT deal without gaining authorisation from the manufacturer.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Warranty 2 years

    Please contact TTW Customer Services who will take the details and speak to the vendor on your behalf.

    Please note TTW CANNOT deal without gaining authorisation from the manufacturer.

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Contact: Display Lite

    Tel. No.: 01480 455114

    Notes: Please contact Display Lite Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Notes see above

    Dead on Arrival

    Manufacturer's DOA period: 14 Days

    Contact: NEC Helpdesk

    Tel. No.: 01952 237004

    Notes: Please contact NEC who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: NEC Helpdesk

    Tel. No. 01952 237004

    Manufacturers Website http://www.nec-display-solutions.co.uk

    Notes 3 Year Limited Guarantee (Exclusions Apply).

    Please contact NEC for full T’s & Cs.

    Dead on Arrival

    Manufacturer's DOA period: 6 months

    Contact: NEC

    Tel. No.: 01952 237004

    Fax No.: 01952 237087

    Email: ukpjplasma@eu.nec.com

    Notes: Please contact NEC, they will be happy to help you with any queries you may have.

    ***Please note TTW cannot deal with faulty item requests, these must be passed through to NEC***

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: NEC

    Tel. No. 01952 237004

    Fax No. 01952 237087

    Email ukpjplasma@eu.nec.com

    Manufacturers Website http://www.nec.co.uk

    Notes 6 month warranty.

    Please contact NEC, they will be happy to help you with any warranty queries you may have.

    ***Please note TTW cannot deal with faulty item requests, these must be passed through to NEC***

    Dead on Arrival

    Manufacturer's DOA period: 14 days from date of purchase

    Contact: NEC Display Solutions

    Tel. No.: 01952 237003

    Email: ukcrtlcd@eu.nec.com

    Notes: Please contact NEC who will be happy to assist you with any queries. NEC will require proof of purchase.

    Warranty Details / Support

    Warranty Period 36 Months

    Contact: NEC Display Solutions

    Tel. No. 01952 237003

    Manufacturers Website http://www.nec-display-solutions.co.uk

    Notes Please contact NEC who will be happy to assist you with any queries.

    3 Year On-Site Warranty. Please contact NEC for full T’s & Cs (exclusions apply).

    Dead on Arrival

    Manufacturer's DOA period: 14 Days

    Contact: NEC Helpdesk

    Tel. No.: 01952 237004

    Notes: Please contact NEC who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: NEC Helpdesk

    Tel. No. 01952 237004

    Manufacturers Website http://www.nec-display-solutions.co.uk

    Notes 3 Year Limited Guarantee (Exclusions Apply).

    Please contact NEC for full T’s & Cs.

    Dead on Arrival

    Manufacturer's DOA period: 14 Days from end user

    Contact: NEC Help Desk

    Tel. No.: 01952 237004

    Notes: Please call NEC who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: NEC Helpdesk

    Tel. No. 01952 237004

    Manufacturers Website http://www.nec-display-solutions.co.uk

    Notes 2 Year Limited Guarantee. Please contact NEC for full TS & Cs.

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: OKI Help Desk

    Tel. No.: 01784 274 313

    Email: osuk_techsupport@okieurope.co.uk

    Notes: Please contact Oki, they will be able to help you with any queries you may have. And if they advise to contact TTW for DOA they will Issue a DOA Ref number ( please ensure you have this before contacting TTW )

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: OKI Help Desk

    Tel. No. 01784 274 313

    Email osuk_techsupport@okieurope.co.uk

    Manufacturers Website http://www.oki.co.uk

    Notes Please contact Oki, they will be able to help you with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Olympus Customer Support

    Tel. No. 0800 111 4888

    Fax No. 01923 243 351

    Email customer.support@olympus.co.uk

    Manufacturers Website http://www.olympus.co.uk

    Notes Please contact Olympus Customer Support, they will be happy to help you with any warranty queries you may have.

  • Dead on Arrival

    Manufacturer's DOA period: 14 Days

    Contact: Optoma

    Tel. No.: 01923 691 865

    Fax No.: 01923 691 888

    Email: www.optoma.co.uk/supportform.aspx

    Notes: Please contact Optoma who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Optoma

    Tel. No. 01923 691 865

    Fax No. 01923 691 888

    Email: www.optoma.co.uk/supportform.aspx

    Manufacturers Website http://www.optoma.co.uk

    Dead on Arrival

    Manufacturer's DOA period: 14 days

    Contact: Optoma

    Tel. No.: 01923 691865

    Notes: Please contact Optoma Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Optoma

    Tel. No. 01923 691865

    Notes Please contact Optoma Customer Services who will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: 14 days from end user

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: Panasonic

    Tel. No. 08448 443884

    Notes Please contact Panasonic who will be happy to help.

    Warranty is 1 year swap out except MB300 & MC6020 which is1 year ‘on site’ engineer

    Dead on Arrival

    Manufacturer's DOA period: 30 day DOA period

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Panasonic Service Support

    Tel. No. 0844 844 3899

    Manufacturers Website : http://www.panasonic.co.uk

    Notes Please contact Panasonic Service Support, they will be happy to help you with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 6 months or 500 hours

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    ***Please be aware TTW must contact Panasonic before an RMA can be authorised.***

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty is 6 months or 500 hours whichever comes first.

    ***Please be aware TTW must contact Panasonic before an RMA can be authorised.***

    Dead on Arrival

    Manufacturer's DOA period: 30 days from TTW sale date

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Panasonic

    Tel. No. 0870 907 0909

    Email : professional-av-support@eu.panasonic.com

    Notes Please contact Panasonic who will be happy to help you. Please consult Panasonic for warranty information.

    Dead on Arrival

    Manufacturer's DOA period: 14 days from end user

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Panasonic

    Tel. No. 08448 443878

    Notes Please contact Panasonic who will be happy to help.

    1 year warranty, either swap out or on site engineer.

    Dead on Arrival

    Manufacturer's DOA period: 30 days

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 60 Months

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: 28 day doa period

    Contact: Philips Consumer Care

    Tel. No.: 0800 331 6015

    Notes: In the first instance, please contact Philip's Consumer care who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Philips Service

    Tel. No. 0870 900 9070

    Manufacturers Website http://www.philips.co.uk

    Notes TVs have a 1 Year Repair Warranty.

    Please contact Philips who will be happy to assist with any queries you have.

    Dead on Arrival

    Manufacturer's DOA period: 14 calendar days

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    We will make a RMA request on your behalf, but please be aware we cannot raise a return until it is approved by Pioneer.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Technical Assistance

    Tel. No. 0870 600 1589

    Manufacturers Website http://www.pioneer.co.uk

    Notes Please contact Pioneer Technical Assistance, they will be able to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 14 days

    Contact: Ricoh Helpdesk

    Tel. No.: 01604 666362

    Email: ukinfo@ricoh.co.uk

    Notes: Please contact the Ricoh Helpdesk who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Ricoh Helpdesk

    Tel. No. 01604 666362

    Email : ukinfo@ricoh.co.uk

    Manufacturers Website http://www.ricoh.co.uk/support/contact-ricoh/index.aspx

    Notes Please contact Ricoh who will be happy to help.

    Colour & Mono Laser printers have a 1 Year On-Site Warranty

    Gel Printers have a 2 Year On-Site Warranty

    Dead on Arrival

    Manufacturer's DOA period: None

    Notes: Please see warranty

    Warranty Details / Support

    Warranty Period 3 Months

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Manufacturer's DOA period: 28 days - 0845 658 6600

    Dead on Arrival- Contact: TTWTel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    ***Please note TTW cannot deal with faulty item requests after our 28 day RMA period, these must be passed through to REXEL***

    Dead on Arrival

    Manufacturer's DOA period: 28 Days from end user

    Contact: Samsung UK

    Tel. No.: 0330 726 7864

    NotesTTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test<

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from the Samsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Samsung UK

    Tel. No. 0330 726 7864

    Manufacturers Website http://www.samsung.com

    NotesTTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: Samsung UK

    Tel. No.: 0330 726 2677 (option 1)

    NotesTTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Samsung UK

    Tel. No. 0330 726 2677 (option 1)

    Manufacturers Website http://www.samsung.com

    The END USER MUST CALL SAMSUNG on: 0330 726 2677 (option 1) (UK) or 0818 717 100 (Republic Of Ireland (ROI)

    Notes TTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: Samsung

    Tel. No.: 0330 726 2677 (option 2)

    Notes: TTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Samsung

    Tel. No. 0330 726 2677 (option 2)

    Notes TTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit/replacement accordingly.

    • TTWare unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Dead on Arrival

    Manufacturer's DOA period: 28 Days from Sale to End User

    Contact: Samsung UK

    Tel. No.: 0330 726 2677 (option 2)

    Email: dssc@samsung.com

    Notes: TTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2), or 0818 717 100 (Republic Of Ireland (ROI)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit

    • TTW are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Samsung UK

    Tel. No. 0330 726 2677 (option 2)

    Manufacturers Website samsung.co.uk/services

    NotesTTW CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

    Call Samsung on: 0330 726 2677 (option 2), or 0818 717 100 (Republic Of Ireland (ROI)

    Samsung will carry out a fault diagnostic and then advise the options available to you.

    ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

    If you are given a Samsung 2110 call log reference, we can proceed with raising a return however we need to advise you…

    • On Samsung receiving your product they will carry out a fault test

    • Once the test has been completed Samsung will inform TTW if the fault is verified or NOT

    • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from theSamsung Repair centre.

    • NO CREDIT will be issued

    • If a fault is CONFIRMED, TTW will issue a credit

    • TTW are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

    Dead on Arrival

    Manufacturer's DOA period: None - Warranty Only

    Contact: Sandisk Technical Support

    Tel. No.: 020 7365 4193

    Notes: Standard Cards - 5 Year Warranty

    Performance Cards (Ultra & Extreme) - 10 Year Warranty

    Accessories & MP3 Players - 2 Year Warranty

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned.

    Manufacturers Website http://www.sanyo.co.uk

    ***Please be aware TTW cannot raise a return until we have been authorised us to do so.***

    Dead on Arrival

    Manufacturer's DOA period: n/a

    Contact: Sennheiser

    Tel. No.: 01494551551

    Email: www.senneiser.co.uk

    Notes: Please call Sennehiser on the above number who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 24 Months

    Contact: Sennheiser

    Tel. No. 01494 551 551

    Website www.senneiser.co.uk

    NotesSennheiser offer a repair or replace service. Please call Sennheiser on the above number and they will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: 7 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW Customer Services with details of the fault.

    Please take photos of the unit: box (both sides), unit (both sides), and a close up of the damage as customer services will need these to proceed.

    ***Please be aware TTW cannot raise a return until we have been authorised us to do so.***

    Dead on Arrival

    Manufacturer's DOA period: NO DOA Period Warranty only

    Contact: Sharpserv

    Tel. No.: 0870 787 4837

    Notes: Please contact Sharpserv who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Sharpserv

    Tel. No. 0870 787 4837

    Notes Please contact Sharpserv who will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: None

    Notes: See warranty

    Warranty Details / Support

    Warranty Period 3 Months

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Manufacturers Website http://www.sanyo.com

    Notes Please contact TTW Customer Services with details of the fault

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW Customer Services with details of the fault.

    For general after sales enquiries please phone 08705 274277

    Please note that if units returned are found to have no fault they will either be returned to the customer.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Shaprserv

    Tel. No. 0870 787 4837

    Manufacturers Website http://www.sharpserv.co.uk

    Notes Please call Sharpserv, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Contact: N/A - Warranty Only

    Notes: Please see warranty

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    NotesPlease contact TTW who will request an RMA on your behalf. Please be aware WE CANNOT RAISE A RETURN WITHOUT APPROVAL FROM SIGNET.

    SignProducts carry an 18 month warranty except PDA Induction Loop Amplifiers which have a 5 year warranty and parts starting with PL1 which have a 12 month warranty.

    Dead on Arrival

    Manufacturer's DOA period: 7 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW Customer Services with details of the fault. Please note all accessories must be returned otherwise the return will be rejected. Please contact us for delivery address as we may ask you to send it back direct to the distributor for a faster credit / replacement.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Customer Information Centre

    Tel. No. 0844 846 6888

    Manufacturers Website http://www.sony.co.uk

    Notes Please call Customer Information Centre, they will be happy to help with any warranty queries you may have. If you require spare parts you can call 0870 240 6354.

    Information required:

    Invoice number/PO Number model purchased on

    Serial number

    Model number

    Quantity

    Brief description of the fault

    Dead on Arrival

    Manufacturer's DOA period: None

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW Customer Services with details of the fault. Please have to hand the projector model and serial number the lamp was fitted into. Warranty is 90 days or 200 hours, whichever comes first.

    Dead on Arrival

    Manufacturer's DOA period: 7 days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Prime Support

    Tel. No. 0500 555622

    Manufacturers Website http://www.sony.co.uk

    Notes Please call Customer Information Centre, they will be happy to help with any warranty queries you may have. If you require spare parts you can call 0870 240 6354.

    Dead on Arrival

    Manufacturer's DOA period: NO DOA Period Warranty only

    Notes: Please see warranty

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Avery or Repairserve

    Notes : For UK customer please call Avery on 0870 010 3220

    For Ireland Customers please call Repairserve on 00353 1 813 5316

    3 Year Warranty Period.

    0208 991 9901

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes Please contact TTW Customer Services with details of the fault. Please have to hand the serial number and details of the fault. Warranty can vary from 90 days to 12 months between models.

    Dead on Arrival

    Manufacturer's DOA period: Lifetime Warranty only

    Contact: Targus

    Tel. No.: 020 8607 7000

    Notes: Please contact Targus who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Targus

    Tel. No. 020 8607 7000

    Notes Lifetime Warranty, customer to contact Targus direct on 020 8607 7000

    Dead on Arrival

    Manufacturer's DOA period: N/A

    Notes: See Warranty

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you. The period of return is One Year for faulty items apart from memory cards which is Six Months.

    Dead on Arrival

    Manufacturer's DOA period: 28 days from end user

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you. Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Please contact us for delivery address as we may ask you to send it back direct to the distributor for a faster credit / replacement.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you. Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Please contact us for delivery address as we may ask you to send it back direct to the distributor for a faster credit / replacement.

    Dead on Arrival

    Manufacturer's DOA period: 28 Day DOA Period

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will contact Toshiba on your behalf. Please be aware that TTW cannot raise a return without Toshibas authorisation.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Toshiba Service Dept

    Tel. No. 0844 856 0415

    Manufacturers Website http://www.toshiba.co.uk

    Notes Lamps have a 90 Day Warranty.

    Please contact Toshiba who will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: 28 Days

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will contact Toshiba on your behalf. Please be aware that TTWcannot raise a return without Toshibas authorisation. Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Please contact us for delivery address as we may ask you to send it back direct to the distributor for a faster credit / replacement.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Toshiba

    Tel. No. 0844 856 0415

    Email 90 Days from purchase date

    Manufacturers Website http://www.toshiba.co.uk

    Notes Please contact Toshiba, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 days from end user

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services, they will be happy to help you with any queries you may have. Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Please contact us for delivery address as we may ask you to send it back direct to the distributor for a faster credit / replacement.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Toshiba

    Tel. No. 0844 856 0730 (opt 3)

    Email 12 months from purchase date

    Manufacturers Website http://www.toshiba.co.uk

    Notes Please contact Toshiba, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: ViewSonic

    Tel. No.: 0844 482 1168

    Email: service_gb@viewsoniceurope.com

    Notes: Please contact Viewsonic Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: ViewSonic

    Tel. No. 0844 482 1168

    Email : service_gb@viewsoniceurope.com

    Notes 1 Year return to base warranty.

    Please contact Viewsonic Customer Services who will be happy to assist you.

    Dead on Arrival

    Manufacturer's DOA period: 28 days

    Contact: ViewSonic

    Tel. No.: 0844 4821 168

    Email: service_gb@viewsoniceurope.com

    Notes: Please contact Viewsonic Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period 36 Months

    Contact: ViewSonic

    Tel. No. 0844 4821 168

    Email: service_gb@viewsoniceurope.com

    Notes 3 year swap out warranty

    Please contact Viewsonic Customer Services who will be happy to assist you.

    Dead on Arrival

    Contact: Xerox Help Desk

    Tel. No.: 0870 774 4480

    Notes: Please contact Xerox Help Desk, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Xerox Help Desk

    Tel. No. 0870 774 4480

    Manufacturers Website http://www.xerox-displays.info

    Notes Please contact Xerox Help Desk, they will be happy to help you with any queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: Less than 3 months

    Contact: Xerox Helpdesk

    Tel. No.: 0870 774 4480

    Notes: Please contact Xerox Helpdesk, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Xerox Helpdesk

    Tel. No. 0870 774 4480

    Manufacturers Website http://www.xerox.com

    Notes Please contact Xerox Helpdesk, they will be happy to help you with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 14 day DOA Period

    Contact: Xerox Help Desk

    Tel. No.: 0870 774 4480

    Notes: Please contact Xerox Help Desk, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Tektonix

    Tel. No. 0870 241 3459

    Manufacturers Website http://www.tek.com

    Notes Please contact Tektonix who will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 5 day DOA Period

    Contact: Xerox Help Desk

    Tel. No.: 0870 774 4480

    Notes: Please contact Xerox Help Desk, they will be happy to help you with any queries you may have.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: Xerox Help Desk

    Tel. No. 0870 774 4480

    Manufacturers Website http://www.xerox.co.uk

    Notes Please contact Xerox Help Desk, they will be happy to deal with any warranty queries you may have.

    Dead on Arrival

    Manufacturer's DOA period: 28 Day DOA Period

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Warranty Details / Support

    Warranty Period SEE WARRANTY NOTES

    Contact: TTW Customer Services

    Tel. No.: 0203 0052 459

    Email: c.services@thetechwarehouse.com

    Notes: Please contact TTW Customer Services who will be happy to assist you.

    Manufacturers Website http://www.xeroxscanners.co.uk

    Dead on Arrival

    Manufacturer's DOA period: 30 days from end user

    Contact: Zebra

    Tel. No.: +44 (0) 1628 556 225

    Email: ZebraCareEmea@zebra.com

    Notes: Please contact Zebra who will be happy to help.

    English Language - +44 (0) 1628 556 225

    French Language - +33 (0) 1 53 48 12 74

    German Language - +49 (0) 2159 676 870

    Warranty Details / Support

    Warranty Period 12 Months

    Contact: Zebra Technical Department

    Tel. No. 01628 556000

    Email : ZebraCareEmea@zebra.com

    Notes Please contact Zebra who will be happy to help you.

    All barcode printers hold a 12-month warranty and a printer serial number must be provided to claim warranty.

    All parts within the printer will carry the printer warranty of 12 months also.

    Parts purchased separately from the printer carry 3 months warranty.

    Printheads purchased separately carry 6 months warranty.

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